They couldn't be nicer when you're wanting to spend your money but turn very unpleasant when the shoes you buy fall apart after just 18 days.In my opinion the sole shouldn't come off in under 3 weeks but the lady in the shop alleged it was my son's fault for dragging his feet. She grudgingly agreed to return the faulty boots but couldn't replace them with like for like and refused to order in a replacement. She offered some alternatives, didn't check they fit properly and you could have cut the atmosphere in the shop with a knife.I don't expect to be treated like dirt when returning goods which cost a lot of money but are clearly not fit for purpose. Dreadful customer service. I shall never shop there again and would recommend others to avoid the shop like the plague.
IMO the best kids shoe shop around. Lovely staff, toys for those waiting and a good range of shoes for toddlers and primary aged kids at least (not sure how big they go!).
Amazing service as always.
Measured my children's feet and said the shoes they had on still fit and come back in a few months. We walked in prepared to buy three pairs of shoes...shocked we walked out with none. However, they'll have our custom for years to come with great honesty and advice! Thank you!
amazing service and fab shoes
Happy Feet Boutique is a UK Shoe Store based in Lindfield, South East England. Happy Feet Boutique is located at 2 Denman's Ln, Lindfield, Haywards Heath RH16 2LB, UK.
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